LEAN order processing
In addition to high quality standards and an excellent service, we also set ourselves the task of revising our processes so that we can best take our customers’ wishes into consideration. Many customers require short lead times, as machine and plant construction are ordered at ever shorter notice. This is because complex specifications place even greater requirements on the product.
Our L E A N project started in June 2017, supported by Staufen AG, one of the leading consulting companies in the implementation of lean management transformation. We place particular emphasis on order processing, as the prerequisites for a successful order are determined long before the start of production. This procedure is accompanied by the shopfloor management.
The progress of the order and any disruptions are discussed, and measures are initiated as soon as possible. This involves all areas of the company, from the factory floor to management.
When is this process finished? Never, because it is a continuous optimisation process.